WELCOME TO JUBILEE MEDICAL GROUP
The doctors and staff at Jubilee Medical Group are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
Jubilee Medical Group consists of a main site at Cobblers Hall, Newton Aycliffe and two branch sites at Burke Street, Shildon as well as Spencer Street in Eldon. The same clinical staff and services are available at all three sites.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side.
Cancellation of Blood Tests
You may have heard that there is a shortage of most main blood tube supplies.
We have had to change our ways of working due to the current Covid-19 pandemic. If you require urgent medical attention please telephone the practice. The receptionist will then book you a telephone call with either a GP or a nurse. Patients will be assessed over the telephone and the clinician will then decide if a face to face appointment is necessary. Thank you for working with us during this difficult time.
Face Masks and Social Distancing to Remain at the Practice after 19th July
Although many restrictions on face masks and social distancing are being relaxed on 19th July, Public Health England's infection prevention control guidelines and hospital visiting guidance are set to remain in place for all staff and visitors. This includes hospitals, GP practices, dential practices, optometrists and pharmacies to ensure patients and staff are given the best possible protection.
Chief Nursing Officer for England, Ruth May said: “Face coverings and social distancing measures will remain in place across healthcare settings so that the most vulnerable people can continue to safely attend hospital, their GP surgery, pharmacy or any other healthcare settings for advice, care and treatment. It is important for the public to continue to play their part when visiting NHS and care settings to help protect our staff and patients, particularly those who may be more vulnerable to infections. As restrictions are lifted in many places on Monday everyone has a part to play in helping to control Covid by getting vaccinated and acting responsibly. It is vital that in healthcare settings, we do all we can to reduce the risk of infection for those working in our services and those who need our care.”
We understand this can be frustrating so thank you for your cooperation to mitigate the spread of COVID.
Coronavirus (COVID-19) Information
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Stay at home if you have coronavirus symptoms
Stay at home if you have either:
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you've started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus is not needed if you're staying at home.
Read the NHS advice about staying home, including how long to isolate for.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Use the 111 coronavirus service
Only call 111 if you cannot get help online.
Advice in other parts of the UK
For region specific information and advice in:
COVID-19 has affected the lives of everybody within the UK and the rest of the world. Finding safe and effective treatments has been the drive of researchers at the University of Oxford and right now, you have an opportunity to help. PRINCIPLE is a national priority trial to find treatments for COVID-19. We are looking for volunteers aged 65 or over, OR aged between 50 and 64 with an underlying health condition.
To be eligible to take part, you must be unwell with Covid-19 symptoms, and have had them for less than 14 days. No face to face visits are needed.
Please help us fight COVID-19 by visiting our website www.principletrial.org
General Practice Extraction Service
NHS Digital has been collecting data from GPs through its trusted General Practice Extraction Service. This system is now being replaced with their new General Practice Data for Planning and Research (GPDPR) service, a broader general-purpose collection which will enable faster access to pseudonymised patient data for planners and researchers. Patients will be given until 25th August to opt out. More information about the service can be found on NHS Digital’s website. We now include this additional privacy notice, alongside our main privacy notice, that explains what data is used and why.
If you don’t want your identifiable patient data to be shared for purposes except for your own care, you can opt-out by filling out a Type 1 Opt-out or a National Data Opt-out, or both. Your individual care will not be affected if you opt-out using either option. You have the following choices:
- Do nothing and you are automatically 'opted in'.
- You can opt-out electronically via this link here.
- You can download and fill out the Type 1 Opt-out here. Please hand this into Reception.
For more information on this specific topic click here. For more information on how NHS Digital can use your data click here.
Please view our appointments page for a full explanation of how our appointment system works, including how to arrange telephone consultations and home visits.
Everything you need to know about 7 day access to Primary Care Services
The NHS would like patients to always think GP practice first if they feel unwell. GP practices are open 8am – 6pm Monday to Friday. If you need to be seen the same day (unplanned clinical need) requiring a same day primary care clinical response they should always contact their GP practice first or NHS111 after 6pm and during weekends.
7 Day Access Public Information
Research Active Practice
We have been accredited by the Royal College of General Practitioners (RCGP) as being 'Research Ready' since 2011. Our research study portfolio consists of over 30 studies to date. The practice research team have all completed Good Clinical Practice (GCP). We won the Primary Care Practice of the Year Award in 2015 - this is awarded by the NHS National Institute for Health Research.
Find Support for Veterans in Your Local Area via - https://www.veteransgateway.org.uk/local-support/
Connect veterans and their families with a range of local support organisations – both within and outside the Armed Forces sector. The services have been grouped into categories such as Education and Training, Employment, Finances etc.
Navigate through the categories to find the support you need, or use the search function by clicking on the magnifying glass icon in the map toolbar;
- On the map home screen, the search function searches all organisations in the directory.
- When you have a category open, the search function searches all data within that category.
Whatever you're going through, a Samaritan will face it with you. They are there to help 24 hours a day, 365 days a year.
RPOS – Repeat Prescription Ordering System
Community pharmacies and third party companies are no longer able to order medication from the practice on behalf of patients. Patients are required to order their own medication directly with the practice. This can be done by:
Online ordering from the practice
Calling the voice mail line (01325 328901)
Using the tear off part of the repeat prescription, identifying the items required
There will be no restrictions on community pharmacies and third party companies collecting prescriptions on patient’s behalf, to prepare prescriptions in advance and arranging delivery of medicines.
Please tell us if you would recommend our practice by completing the Friends and Family Test next time you visit your local surgery. You can do this via the 'Elephant Kiosk' at Cobblers Hall Surgery or by completing a Friends and Family feedback form at Burke Street Surgery and Dene Valley Surgery. You could also complete the test online via the 'Have Your Say' section of our website. Please see reception staff for further information.
During the month of August 2019 we asked our patients to provide feedback on the services we provide by completing our Patient Survey. If you would like to view the results please follow the link below.
(Site updated 07/09/2021)